Shipping & Returns

Shipping Methods
Generally, the following shipping methods are available:

Standard for all 48 continental US states. Will optimize carrier accordingly:
Normally, we ship within 5 to 7 business days, as most items are custom-made. We say we will optimize the carrier because, in some cases, we may use Priority Mail or other expedited methods if we believe they will arrive faster than other methods without incurring significantly higher shipping costs. This shipping method also applies to freight delivery for heavyweight or oversized items.

Ground: 
We usually ship within 5 to 7 business days because most items are custom-made. We use Standard FedEx residential ground.

Hawaii/Alaska/Canada.
3-10 business days via FedEx Ground

Other International or U.S. Territories, including the U.S. Virgin Islands and Puerto Rico.
4-21 business days. Available carriers only. Delivery to a specific overseas region may not be available. Although we reserve the right to cancel an order if delivery is impossible, we will notify you promptly so you do not have to worry about uncertainty.

Attention International Buyers: 
The recipient of goods, not the shipper, is to pay any fee associated with customs, duties, tariffs, or brokerage, if demanded by any carrier, during import entry into the destination country.

^Exceptions: 
The delivery time above is an estimate only and is not a guaranteed delivery time. We are not in a position to guarantee delivery time, nor do we have control over it in certain circumstances. In unusual circumstances, delays may occur due to factors out of our control, such as backorders from the manufacturer or shipping carrier delays or delivery failures. Any such delay shall not hold us liable for any consequences caused by the delay. However, as a business, we fully understand the importance of prompt delivery and strive to do our best.

Conventional Wisdom on Shipping
Business days are Monday through Friday, excluding federal holidays in the United States. Shipping costs are based on the total order weight. An order containing multiple items typically receives a volume-shipping discount, so your total shipping and handling cost may be lower than the sum of the individual shipping charges shown in your cart. You will see the total shipping cost for your order during Checkout.

www.tirecoversplus.com sells most items with a standard manufacturer's warranty. For additional information about a specific product's warranty, contact the manufacturer directly.

30-Day Money-Back Guarantee
If you are not satisfied with an item you have purchased, you may return or exchange it within 30 days of delivery for a refund of the purchase price minus the shipping and handling cost. Return items are subject to a 20% restocking fee. Under exceptional circumstances, the restocking fee may be waived.

To ensure proper credit, the item must be returned in resalable condition, in its original boxes only, and with all paperwork, parts, and accessories. Standard returns do not apply after 30 days.

All customers need to contact us by email at tirecoversplus@outlook.com first to obtain a return authorization. This is because return addresses can vary by product, and instructions must be followed to provide the correct documentation for a proper refund. If a return is submitted without authorization or at least some communication, we reserve the right to refuse it or send it back to the sender at the sender's expense. In most cases, our experience shows that some return requests result from simple misunderstandings and can be resolved without physically shipping an item back and forth.

Damaged, Defective Items, Shipment in Error or Shortage.
If you receive a damaged or defective item, contact tirecoversplus@outlook.com within 7 days of delivery. Please provide your order, item, and tracking numbers from your original confirmation e-mail. We will also need your e-mail address and phone number. We will make every reasonable effort to replace the item on time. We cover all shipping charges and replacement costs if the damage is our fault.